Digital & Innovation

The rapid evolution of the digital economy and the increasing rapidity of innovation cycles make it necessary to constantly adapt business models, products and services. Beyond technological innovation, it requires a strategy and a suitable organization for interaction through each channel. We help our clients leveraging new technologies to reshape their business, invent new services or transform their organization.


Our service offer covers the three levels of digital transformation: from operations to strategy, through organization.

Our consultants are professionals with high education, extensive knowledge of the financial industry and true customer-centric mind. We do not only supply substantial support on your key projects but also do not hesitate to challenge you in achieving the highest industry standards.


1. Digital Strategy

  • Banking & Insurance Ecosystem Definition
  • Digital Maturity Assessment
  • Fintech, Insurtech & Regtech assessment
  • Design Thinking & Lean Start Up
  • PSD II & Open Banking opportunities

2. Customer Centricity

  • Online (Self) Services
  • Automated Data Collection
  • Online Sales Flow
  • E2E (Mobile) Experience
  • Ia, Ux, Cx, Ui...

3. Omnichannel Experience

  • E-Signature and Online Authentication
  • Digital Agency
  • Onboarding and Contracting
  • APIs and Platformification
  • Distribution Model Transformation

4.Data & Content

  • CRM & Campaign Management tool
  • Robotic Process Automation (RDA-RPA)
  • Data Driven Marketing
  • Digital Asset Management
  • Paperless Transformation

5. Innovation

  • Blockchain & Cryptocurrencies
  • Robo Advisors
  • NeoBanking / NeoInsurance
  • Competition Watch
  • Internet of Things

6. Initio Academy

  • Public Keynotes
  • Survey & Studies
  • Publications
  • Benchmark & Best Practices
  • Innovation Digest

Digital & Innovation News

Digital & Innovation People

For any enquiries about our services, don't hesitate to contact one of our Business Managers.