Change Management: how to deal with the human impact?

Change Management: how to deal with the human impact?

In his groundbreaking 1970 book: “Future Shock”, Alvin Toffler argued that accelerating change in technology and society causes in most of us what he coined an ‘information overload’. This leads to stress and feeling of being overwhelmed – a future shock. On an individual level, in our private lives, adoption of new technology is voluntary and led mainly by trends, our friends and acquaintances. But in organizations, workplaces, new technologies, structures and work methods are dictated by a need and by management. A soft conflict between individuals, teams and organizations is to be expected, unless carefully managed.

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