Change Management: How can people know about the change if they were never told?

Change Management: How can people know about the change if they were never told?

The communication is a cornerstone of the overall change process but it is often overlooked in project governance. A lack of communication or an absence of it is often reported as one of the main causes of project failures. Indeed, when project stakeholders do not communicate, collaborators tend to turn in on themselves, which will lead to a deterioration of the work environment and therefore has negative consequences on the smooth running of the project or its success.

Successful communication means clearly identifying the target audience. To this end, the project manager must put in place a clear and effective communication plan for the target (project stakeholders) and distinguish between each stakeholder to avoid confusion.

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